Underwriting insurance is tough enough; most agencies would prefer not to wade into the fog of IT, especially given just how obtuse the tech world has become.
For those insurance brokers making the shift from an in-house solution to the cloud, getting the language right is Job One. Familiarizing yourself with some basic terminology won't turn you into a tech expert, but it can provide a grounding in the fundamentals. That, in turn, can make agents and brokers wiser IT consumers, and perhaps a more even savvier users.
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