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Artificial intelligence offers the insurance industry exciting new services, solutions and risks.

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Emerging technologies are impacting the insurance industry in a significant way right now, and this impact is likely to increase in the near future. (Photo: Getty Images)

The idea of artificial intelligence (AI), machine learning (ML), and deep learning (DL) may fascinate consumers who enjoy talking to their digital assistant while admiring a Nest® thermostat. But for the insurance industry, these terms are business-changers that affect products and services offered and interactions with consumers and other industry partners.

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