Remember the woman who sued McDonald’s for serving her a hot beverage? For many, that notorious case is the poster child for frivolous lawsuits. The fact that the woman was subsequently awarded nearly $3 million in damages seems extreme to most people and, no doubt, to McDonald’s product liability insurers.

Food-related restaurant claims are unique within the universe of claims, and one must be well-equipped to handle them. Which raises the question: As a claims adjuster, are you sufficiently prepared to handle food claims involving your clients in the restaurant business?

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