Cybersecurity is a critical challenge for businesses in any industry and of any size. Even the biggest companies and brands can fall victim to cyberattacks. But in today's technical operating environment, hackers are getting smarter, increasing the scope of and methods used to commit cybercrime. 

Traditional safeguards like firewalls and passwords are no longer enough to protect the information that a business holds. Why? Because hackers are using a new scheme to enlist otherwise unwitting company employees — a method known as social engineering.

What is social engineering?

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