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Most people work a number of different jobs as part of their career track before they find the insurance industry, but the winner of this year’s Claims Luminary of the Year Award is an anomaly. Brandon Kay of Generali Global Assistance (formerly CSA Travel Protection) actually chose to start his professional career in the insurance industry.

Kay and his roommate had been friends since middle school when his friend started working at CSA. “I had never heard of travel insurance before, but I liked the idea of helping people who were traveling and something happened,” says Kay. CSA was hiring and Kay asked his roommate if it would be alright if he applied for a job there as well. Kay put in an application and CSA hired him and another friend of theirs.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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