Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Customer expectations are raising the technology ante for insurers. (Photo: Shutterstock)

It’s no secret that property and casualty insurance carriers are facing new horizons as customers — influenced by the digital offerings from multiple industries — come to expect the same ease of interaction and purchasing from their insurer. Whether you’re talking about young digital natives, Generation Xers or baby boomers, JD Power (2016) found that nearly 75% of shoppers obtain quotes and research insurance online.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.