Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Many of the tasks involved with insurance claims are repetitive and important, but extremely mundane. Checking boxes, sorting files and compiling spreadsheets for the sake of analysis is low-valued, robotic work. In a digital economy, putting live talent on tasks that can be automated, such as data mining and fact-checking, is not only expensive, it’s opportunity lost.

Let’s look at the expanded use of analytics in claims processing as it applies to reducing cost, providing real-time insight to adjusters, improving the customer experience and amplifying the value of human resources in a digital claims environment.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.