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Automotive telematics and usage-based insurance. The Internet of Things and Big Data. The cognitive era has indeed arrived in the general insurance (property-casualty) industry. The challenge for insurance companies is figuring out how to intelligently leverage all the fresh data, not only to effectively manage the escalating and ever-morphing risks posed to personal and intellectual property, but also to stay a step ahead in what is a highly competitive, global general insurance market.

The key to meeting that challenge is predictive analytics — and an actuarial force that knows how and when to use them, according to Anthony Cappelletti, FSA, FCAS, FCIA, general insurance staff fellow at the Society of Actuaries (SOA).

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