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Thursday, Sept. 8, saw insurance professionals from across the country gather in Dallas for the second day of the 10th annual Entrepreneurial Insurance Symposium 2016.

They were eager to hear more from insurance industry leaders about the ways the industry is changing, and has to change, to continue to thrive and remain relevant to future insurance buyers. Most important, attendees were looking forward to hearing more about what those leaders have done right, what they’ve done wrong and what they would do differently — or not.

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