Claims adjusting requires a broad base of specialized knowledge. Whether claims practitioners work in the property and casualty or life and health fields, they need to know about law, contracts (policies), medicine, engineering and construction. Workers’ compensation adjusters must also maintain an intimate knowledge of medicine including orthopedics, neurology, internal medicine and psychiatry. Additionally, they must have an in-depth knowledge of law and statutory construction, human relations, negotiations, underwriting and a smidgeon of actuarial science, and they must be patient, inquisitive and composed.

Knowledgeable claims adjusters understand that they have a direct impact on the cost of their insured’s Workers’ Compensation insurance. There are a number of concepts that many exceptional adjusters practice in order to provide accurate and timely claims handling.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2023 ALM Global, LLC. All Rights Reserved.