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With many experts predicting that the insurance industry will soon face a significant talent shortage as thousands of baby boomers retire over the next few years, finding ways to solidify their current workforces while creating opportunities for long-term success has become an increasingly important issue for many firms. As the demographics of the industry change, so do the expectations of the workforce. What is important to older, more experienced employees like Generation X, isn’t necessarily what’s important to younger millennial employees.

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