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With driverless cars, drones and mobile response RVs during natural disasters, insurance is at the center of a technology renaissance that will fundamentally change how we do business, and what our workforce looks like.

For years, we’ve heard familiar criticism   insurance needs to modernize. In fact, a survey of industry delegates at Xchanging’s London Market Conference last fall reinforced this perception. Insurers must continue to modernize in order to remain competitive and deliver customer value.

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