X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Great CAT adjusters have years of practical experience and understand the importance of the big and little things on a loss. (Photo: Getty images)

What does it take to be a great catastrophe adjuster? It can be summed up in three words: compassion, ability and training, or CAT for short.

Great CAT adjusters have compassion, which transcends simply caring about the victims of a catastrophe, and they are willing to walk in the moccasins of their claimants. How do they do this? By demonstrating empathy for their policyholders, taking the time to get to know them and setting the tone for the entire process. Empathy and respect don’t stop at the initial inspection, they must be carried through the life of the claim.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

 

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.