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In 2011, “EJ” arrived home from vacation to find her beautiful condo trashed and ransacked. Her furniture had been destroyed, her clothes had been ruined, priceless family photos were scattered around and her passport and heirloom jewelry had been stolen. The culprit? Her Airbnb guest.

At that time Airbnb didn’t offer any host coverage, but agreed to help “EJ” when the story went viral. Airbnb now offers hosts avenues of reimbursement for lost or stolen items, though one could hardly call it “insurance.” Airbnb has recently added a Host Protection Insurance under a “general commercial liability policy.”

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