To those outside of the industry, there is a perception that insurance is dull and boring, behind the times technologically and certainly not a field anyone would consider for a career — but they are so wrong. Insurance is a vibrant, challenging industry where the risks and rewards constantly change and the primary focus is to make a positive impact in the lives of those who need assistance following a devastating loss. And it is the only career option that offers a 98 percent chance of employment after college for students who choose risk management or other insurance-related majors.

The industry will change substantially in the next three to five years and here are 10 factors that will have a major impact on the auto and property & casualty segments as identified at the J.D. Power Insurance Claims Edge conference last fall.

1. Technology

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