The lawsuit and judge’s remarks made the headlines, but a deeperinvestigation into the issues involved in many Hurricane Sandyclaims finds that while there may have been underpaid claims, ahost of factors contributed to the underpayments.
“Many homes were damaged by Sandy and inspected by engineers.There were some homes that should have been inspected but weren’t,”said Amy Bach, executive director of United Policyholders, a California-basednon-profit that provides insurance information and servesas a voice for consumers in the U.S. “Most independent adjusters(IAs) were told to try and adjust the losses themselves. There havebeen a larger number of claims where the full extent of the Sandydamages were not assessed by engineers.”
Large number of incomplete reports
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