As the seasons change, so do the types of claims adjusters see. Falling leaves create a skidding hazard for unwary drivers. Running deer and other wildlife rarely bother to look both ways before they cross a road. And drivers in a hurry may decide to rush off before their windshields and rear windows are fully defrosted, providing a partially obstructed view of anyone else on the road.
Farmers Insurance offers drivers and homeowners safety tips in their Seasonal Smarts Digest, which has recommendations for each season. Other fall hazards include rear-end crashes, auto thefts, and weather-related auto and property issues.
Claims professionals and agents can help educate policyholders on seasonal risks when they are involved in an existing claim. "The claims process is a time when adjusters have a great deal of one-on-one exposure to the customer," explains Paul Quinn, head of claims customer service for Farmers.
Continue Reading for Free
Register and gain access to:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
