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Insurers rank #1 when it comes to handling customers' phone calls. Photo: Shutterstock/CandyBox Images

Insurance companies are the best businesses at handling customer calls, reveals a new study. The study, conducted by PH Media Group, a London-based audio branding specialist, showed that of the 2,234 U.S. customers observed more than 41% of callers were satisfied with the manner in which the industry handled the calls. In second place were the motor trade, delivery companies and jewelry firms; with all three industries attaining a 29% satisfaction rate among customers.

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