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You can reach the NFIP call center at 1-800-621-3362 between 8 a.m. to 6 p.m. (CDT) Monday through Friday. (Photo: Shutterstock/Andrey_Popov))

In its ongoing efforts at improving the flood insurance program, on June 15, the Federal Emergency Management Agency (FEMA) launched a National Flood Insurance Program (NFIP) call center pilot program to support policyholders with the servicing of their claims.

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