The core of effective litigation management is goodcommunication with everyone involved in a case.

“With good communication, you can eliminate most surprises,whether you deal with one case a year or hundreds,” says MichaelZeoli, litigation management manager, claims group, Chubb Group ofInsurance Companies, Warren, N.J.

W. Brett Mason, special counsel in the Baton Rouge, La., officeof Stone Pigman Walther Wittman LLC agrees. “You have to start withand maintain an open line of communication between the risk manageror claims litigation manager and the trial attorney,” he says. “Thetrial attorney has to understand the litigation manager’s goals fora given case at the outset.”

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Rosalie Donlon

Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].