Q: Last year, the record-breaking attendance you had atNAPSLO's annual conference in San Diego seemed to set the tone thatbusiness was gathering steam again, and the sentiment among thosewe spoke with seemed to be that “This is a good time to be inExcess & Surplus lines.” What are you seeing and hearing, andhow would you characterize the state of the industry?
All of the numbers are up: Attendance here has again increasedthis year; A.M. Best's report is out, indicating continued growthin surplus lines premium; we see continued strength in surpluslines ratings … things are on the rise. We see continued growth in2014 surplus lines premium, and the stats reported by stampingoffices also has been very favorable. I continue to see theoptimism, hear the positive comments about the industry—and it'sstill a very good business to be in.
Q: It would seem that one of the greatest challenges forthe wholesale/surplus lines industry today is to effectivelycommunicate to the retail community as well as the buyer the valuethat the wholesale broker brings to the transaction. How do youaccomplish that, both as an organization and at the brokerlevel?
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