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No one disputes the fact that the business of insurance has changed dramatically in the last five years. Technology, new perils like the Ebola virus and an increase in fraud make the insurance profession even more challenging today. Claims magazine asked our subscribers about their job satisfaction, the number of hours they work in an average week, the benefits they receive and a host of other questions. A total of 368 people responded from firms with average sales ranging from under $100,000 to over $50 million. The firms employed anywhere from one person to over 100 people. Here’s a quick breakdown of the firms represented:

Of the respondents, 75% were male and 25% were female, and they responded to some or all of the questions. Here’s what we learned.

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