How long have you been in business and servicing this particular area?
What are your market rate prices and fixed/capped rates? Are you offering any promotions or discounts?
What are the standard conditions and fees contained in the contract? What services are included, is there an early cancellation fee, what is the duration, and does the rate rise or fall based on the market?
How does a company’s advertised rate compare to the current market rate? Consumers can check average prices for different types of energy by region on the New York State Energy Research and Development Authority website located at www.nyserda.ny.gov.

#2 But don't shop only on price

Even if you have a choice in terms of providers, it's important to make sure you use a reputable supplier. Winter heating is a safety issue, after all.

According to the AG's office, information about home heating providers is available from the local Better Business Bureau.

#3 Ask for price protection

Flat-rate payment plans, in which the customer pays the same rate every month no matter how much or little heat they use, can protect consumers from the sharp price shifts that can occur on a traditional, variable plan. This way, a particularly cold month won't bust your budget and you'll be better able to plan for your heating service bills.

#4 Check your oil tank readings before and after filling

"It may sound simple, but check the gauge to make sure you are given the amount of oil you are paying for. Some gauges may not be perfectly accurate, but look for appreciable differences."

#5. See if an oil buying group is available in your area

"Some areas have cooperatives that use their collective buying power to negotiate better prices for heating oil and service charges. Suppliers will offer better prices for a guaranteed customer base of likely repeat buyers."

#6. Explore available programs

"The New York State Energy Research and Development Authority website offers useful information on programs ranging from free or reduced-cost comprehensive home energy assessments and incentives to offset the cost of improvements to low-interest loans for projects and appliances that make homes more energy-efficient."

Similar program are available in other states. A list of national and state programs is available on the U.S. Energy Information Administration website, here.

#7. Ask for help

Help is available for customers who are struggling to pay their heating bills. Many providers will work out flexibile payment options, and income-based assitance programs are available in many states. It's always best to call the provider to explain the situation rather than simply not paying the bill.

#8. Conserve, conserve, conserve

At the end of the day, of course, the best way to save on heating costs is to simply use less. The Federal Trade Commission has these suggestions:

Special Reports /

Here are 8 ways to lower your heating costs this winter

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