Thank you for sharing!

Your article was successfully shared with the contacts you provided.

For insurance agents and brokers, the customer relationship is the lifeblood of the business, the quality that keeps policyholders coming back year after policy year. But the dividing line between “order taker” and “trusted advisor” can be blurry, especially when viewed through a lawsuit.

Much has been written regarding the New York Court of Appeals’ decision on Voss v. The Netherlands Insurance Co. If, under New York law, a special relationship existed, the broker might be liable for allegedly failing to recommend adequate business interruption insurance limits to Debra Voss and three of her businesses.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

Louie Castoria



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.