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We often see unusual occurrences and claims in the claims management world, including claims that take strange turns and twists.  Sometimes these twists and turns are comical, while on other occasions they can be tragic. In some rare cases, the unfortunate occurrence of a work-related injury can lead to discoveries that ultimately benefit the employee. 

I recently read an article by a financial expert who was writing about overcoming debt. For people who found themselves in debt, he recommended that they stop using their credit cards or “If you’re in a hole, quit digging.”  That is, quit creating more debt.  While that is very sound advice in the financial world, in the claims world we often find ourselves in a hole, and it is almost never wise to stop digging.  

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