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It’s no secret that insurance fraud is a multi-billion dollar a year enterprise. The Coalition Against Insurance Fraud estimates that nearly $80 billion in fraudulent insurance claims are made across all lines annually in the U.S., but the number is probably much higher due to unreported or undetected claims.

This month we look at several different aspects of fraud and the steps insurers are taking to combat it. Pierre Khoury begins with the use of what he terms “pocket technology” and its role in data mining the various social media sites. Facebook, Instagram, Snapchat, Twitter, Vine and Tumblr are all more likely to be accessed primarily by mobile users, and investigators need to track them and their insureds using mobile technology.

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