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If you didn’t have the opportunity to attend the 18th Annual America’s Claims Event or ACE as it’s known to many, you missed a great program. It provides professionals with the opportunity to learn about the major issues impacting the insurance industry, network with colleagues and see all of the latest tools that will help you better serve your clients. The opening keynote speaker, Paul Stachura of QBE North America, reminded attendees that claims professionals “need to honor, love and fight for the profession.” He explained that every single interaction is an opportunity to represent the insurance industry and how people view the industry will depend upon their experience.

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