Whether you are novice catastrophe adjuster awaiting the first storm of the 2014 Atlantic hurricane season or a veteran liability litigation examiner, there are certain traits the best in claims will always exemplify. This list should hold no surprises for the dedicated manager who has spent countless hours mentoring the next rising leaders to take the helm. However, if your last performance evaluation was not accompanied with a raise, or the independent claim assignments have slowed to a trickle, you may want to take note because one or more of these may be missing from your work product.
1 Integrity
Nothing establishes credibility like integrity. The Merriam-Webster dictionary defines integrity as, “A firm adherence to a code of especially moral or artistic values; incorruptibility.” Above all else, moral professionalism is the greatest quality anyone in the insurance claims industry can possess.
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