Compliance is at the forefront of the claims community’s mind. A chronic state of regulatory flux can leave adjusters especially confused. What can claims professionals do to alleviate some of the stress while achieving their educational goals? Here, we talk to Jeff Cook, director of sales and marketing at Xeneros, to explore potential solutions.

What challenges do claims ­professionals face to ­stay current with certifications and licensing?The short answer is that they are extremely busy with their profession day to day. In order to be effective, claims professionals must stay current on an array of topics, educational requirements, regulations and handling protocols. The ever-evolving insurance landscape, industry certifications, special designations, and software are simply a few of the challenges and responsibilities they contend with on a regular basis.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.