Compliance is at the forefront of the claims community's mind. Achronic state of regulatory flux can leave adjusters especiallyconfused. What can claims professionals do to alleviate some of thestress while achieving their educational goals? Here, we talk toJeff Cook, director of sales and marketing at Xeneros, to explorepotential solutions.

What challenges do claims ­professionals face to ­staycurrent with certifications and licensing?
The shortanswer is that they are extremely busy with their profession day today. In order to be effective, claims professionals must staycurrent on an array of topics, educational requirements,regulations and handling protocols. The ever-evolving insurancelandscape, industry certifications, special designations, andsoftware are simply a few of the challenges and responsibilitiesthey contend with on a regular basis.

The majority of state licenses are on a two year cycle; mix intothat state regulations for maintaining (or obtaining) a licensechange cycle to cycle and it would be a daunting proposition foranyone.