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(Editor’s note: This is the third in our series of 2013 Insurance IT All-Stars. Read articles on David Lawless of Magna Carta and Peter Settel of Homesite Insurance. Tomorrow’s feature is Allstate’s Suren Gupta and on Friday we have Dan Colarusso of Cypress Insurance.)

No one, not even an Insurance IT All-Star, gets to where they are without a little help. West Bend Mutual Insurance CIO Tracey Berg spent her college years and her early career in IT shops learning the technology, but it was when she switched to the management side that she found the key component that would make her a successful leader. 

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