By Robert M. Dietzel, CIC, ARM, managing partner and co-founder, KMRD Partners Inc.

The partners at the insured were exactly where they wanted to be. Their firm sold best-in-class products at competitive prices. Profit margins were sufficient. After years of diligent outreach and performance, the partners had earned the trust of a dedicated client base. Suppliers were conscientious and dependable. Key employees had embraced the company mission.  Everything seemed to be under control. What could possibly go wrong?

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