EFI Global (EFI) was called to identify the source of widespread glass panel failures in a large array of solar panels (photovoltaic cells). The manufacturer of the panels and the supplier of the mounting racks were at odds with each other, each claiming the other was at fault for the mysterious cracking. Additionally, a third-party engineering consultant firm was brought in, yet after 1.5 months of collaboration and experiments, there was still no consensus amongst the experts as to the origin of the failures.

With accusations flying and litigation looming on the horizon, EFI was charged with the assignment of resolving this conflict between several solar industry giants. How did they do it?

Putting the Pieces Together 

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