It takes an experienced brokerage response squad to handle Product Recall events in today’s high-profile and regulatory manufacturing environment, and Bill Harrison knows just the team.

“In most brokerage firms, there is no ‘group’ that focuses on this,” says Harrison, who heads Marsh Risk Consulting’s (MRC’s) Product Risk Practice with his colleague, Geoff Mills.

He notes that brokerages that have risk management capabilities usually have just one person handling it, while “very few” brokerages have more than one person.

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