Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Despite the massive expenditure of money, time and resources to implement and maintain a claims management system (CMS), many claims professionals are not satisfied with the capabilities provided. In fact, a recent report by Accenture states that 78 percent of claims executives surveyed are upgrading their claims management systems.

Moreover, 66 percent of survey respondents believe their claims management systems are not optimized to collect and analyze the growing volume of data to improve overall claims management.

Given the challenging economic environment, most insurers do not have the money or the people-resources to “rip and replace” their CMS. The good news, however, is that insurance organizations do have options to extend the life of their CMS by improving the quality and breadth of data flowing into it and by adding more comprehensive capabilities for data analysis.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.