Tech Decisions and Novarica announced the winners ofthe fourth annual 2013 RAVE Awards. The award program recognizesoutstanding insurance software vendors based on feedback from theircustomers. Insurance technology decision makers at carrierscompleted a Novarica ACE (Average Customer Experience) Rankingsurvey for their vendor to be eligible for a RAVEAward.

Customers rated their vendor and the solution in five specificareas: staff, organization, functionality, technology, and overallsatisfaction. This year the RAVE Awards are recognizing softwaresolutions across categories that receive overall scores of 94 orabove out of 100. Rather than recognizing the leaders in multiplecategories, this gives us the opportunity to show which classes ofsolution are delivering the highest levels of satisfaction to theirclients.

“The RAVE Awards were designed to recognize thosesolutions that are delivering exemplary value to their customers asmeasured by those customers themselves,” says Matt Josefowicz,partner and managing director for Novarica.

“We are thrilled to congratulate the following companies ontheir RAVE Award,” said James Daggett, publisher of TechDecisions. “Tech Decisions RAVE Awardpartnership with Novarica is extremely valuable information forInsurance Technology decision makers as the ACE ranking methodologyreflects verified customer responses. Congratulations to thewinners on demonstrating superior value to your customers.'”

The list of 2013 RAVE Award winners and their ACE Ranking can be found onPropertyCasualty360.com and below:

• NxTech, Product: ConneXt, ACE Ranking:100
• Napersoft, Product: CCM/zCCM, ACE Ranking:99
• StoneRiver, Product: PTE Financial, ACERanking: 98
• Agencyport, Products: Agency Connect andAgency Portal, ACE Ranking: 97
• Maximum Processing, Product: Stingray, ACERanking: 97
• VERTEX, Product: VTXml Product Suite, ACERanking: 97
• Systema Software, Product: SIMS Claims, ACERanking: 97
• StoneRiver, Product: Pro Financial, ACERanking: 96
• SunGard, Product: iWorks EAS, ACE Ranking:96
• Guidewire Software, Product: ClaimCenter, ACERanking: 95
• iPartners, Product: Insurance Scorecard, ACERanking: 95
• Oceanwide, Products: Genoa and Bridge, ACERanking: 95
• Thunderhead.com, Product: NOW Platform, ACERanking: 95
• Innovation Group, Product: Insurer Claims, ACERanking: 94
• Insuresoft, Product: The Diamond System, ACERanking: 94
• Intuitive Web Solutions, Product: BriteCore,ACE Ranking: 94
• Silanis Technology, Product: E-SignEnterprise, ACE Ranking: 94