Thank you for sharing!

Your article was successfully shared with the contacts you provided.
William J. Montanez knows a thing or two about the perils of shipping cargo. As director of risk management for Ace Hardware Corporation of Oak Brook, Ill., he has oversight of the retail-agency operations for the largest retailer-owned hardware cooperative in the industry.

Montanez credits Ace Hardware’s freight-shipping program with avoiding the types of cargo theft problems that other industries are seeing with identity theft, fictitious pick-ups and other scams. Part of the solution is maintaining its own transport team, which it augments with outside haulers when needed; the other half is knowing where its cargo is at all times—at least when it comes to domestic deliveries. 

Ace boasts a private fleet of 400 tractors and some 1,200 dry freight trailers used to deliver to its 4,400 retail outlets in the U.S., from 14 domestic Retail Support Centers across the country. GPS and other electronic tracking technologies are used to monitor all of those shipments. “We have our own loss-prevention folks internally who monitor our distribution centers,” says Montanez. “We always know where a truck is.” 

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

Dig Deeper



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.