Have you ever experienced any “generation gap” issues with your carriers?
It took me a year or so to learn how to send in the kind of submissions that company underwriters wanted to see. The experienced underwriters who were patient with me early on are now the ones I like to work with, and because of this we both write more business. Good things happen when younger agents and veterans of the industry recognize they have a lot to learn from each other and are patient with one another.

What are some of your career highlights?
In 2011, I was selected as a finalist for Austin Under 40, a citywide contest to honor those individuals who had shown commitment to their communities and in their professional lives. Because I’m very active in the community, the honor made me feel really good; however, I did not take it too seriously. The best highlight of my career, in my eyes, is when my wife agreed to marry me. I believe the biggest highlights are the ones that occur outside of the office with family and friends.

How does your office reflect how you work?
I am an avid fly fisherman, waterfowler and Texan. My office has a framed copy of the first flag of the Texas Republic hanging on the wall. If you visit, you also will see a number of artistic duck decoys, fishing pictures and pictures of my wife. I like reminding myself that there is more to life than just work. Work is important, but so are the things that also bring you joy in life. Creating a relaxed environment keeps me relaxed and focused at work.

Special Reports /

nGI: Andy Barclay, CLCS, ACSR

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