Managing the nation’s infrastructure risk sounds like a subject for a textbook. As an author of textbooks, I think this is probably what ought to be started. However, the connection between managing risk and claims adjusting is so close that at least a few hints can be covered in a short series, of which this is the first. 

Risk refers to both direct and indirect loss (and the potential for loss). It is managed in two ways: First, there must be an established way to pay for both the prevention of loss and for any damages caused by loss. Second, and perhaps more importantly, the risk of loss must be controlled, either before loss occurs or after it has occurred. It is in the payment of any damages caused by loss, and the control of that damage, where the claims adjuster plays a crucial role. 

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