Disasters represent a moment of truth for P&C insurers to make good on their promise to policyholders while fostering good will. Successful fulfillment of this obligation is contingent upon the performance of claims organizations, which must in turn rely on impeccable disaster response protocols, as well as the proficiency and self-possession of individuals comprising catastrophe adjusting teams.

A mastery of logistics, appropriate vendor partnerships, and staffing—hiring and nurturing the right talent—is only half the battle. To emerge from a large-scale loss such as Sandy with both reputation and policyholder loyalty intact, insurers must commit to modern, flexible claims technology.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.