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In judging risk, insurance carriers have always depended on getting the best possible information in a timely manner. For Society Insurance, an aging manual process wasn’t filling that need so the carrier went searching for a solution that would improve the process it used to survey risks for its commercial lines business.

Society had several risk control issues to deal with as it searched for a better solution, according to Mike Roseneau, Society’s risk control manager. The carrier was conducting business in a manual process that involved ordering risk control surveys, maintaining reports, and uploading data into the company systems. 

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