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Marsh has launched a Workers’ Compensation Center of Excellence, which brings all of the broker’s Workers’ Comp insurance and risk-management capabilities under one umbrella, including advanced analytics and modeling, claims management and advocacy, and insurance-program design and placement. Jonathan Zaffino, Marsh’s Casualty Practice Leader, talks with NU about this program, the state of the WC market and some steps to reducing costs.

What was the impetus of the Workers’ Compensation Center of Excellence program, and how does it benefit clients?

Our primary motivation was to harness Marsh’s full toolkit so that we can deliver the widest possible scope of strategies and solutions to our clients in a customized and coordinated manner to help reduce their total cost of risk.

The fundamental benefit to our clients with this approach is that they will work with specialists who are armed with a full suite of solutions that can complement their current strategies while attacking specific loss drivers using our industry-leading analytic capabilities.

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Shawn Moynihan

Shawn Moynihan is Editor-in-Chief of National Underwriter Property & Casualty. A St. John’s University alum, Moynihan has earned 11 Jesse H. Neal Awards, the Pulitzers of the business press; seven Azbee Awards, from the American Society of Business Press Editors; two Folio Awards; and a SABEW award, from the Society of American Business Editors & Writers. Prior to joining ALM, he served as Managing Editor/Online Editor of journalism institution Editor & Publisher, the trade bible of the newspaper industry. Moynihan also has held editorial positions with AOL, Metro New York, and Newhouse Newspapers. He can be reached at [email protected]

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