Recorded statements are required for a good claims file, but have traditionally been difficult to manage, access, and use as a strategic data asset. That’s beginning to change. As technology advances and costs decrease, leading insurers are using solutions that not only record and store statements, but drive better claims decisions.

But even as we’re making progress in capturing and sharing information, it’s apparent that we share a big problem: Recorded statements are often subpar. Technology alone won’t improve the quality and utility of your statement data. But neither do you need an expensive or complicated solution.

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