Securely processing insurance claims can be simplified into the idea of the singular intention of paying the right amount to the right person. Claims problems arise when a claim payment is delayed for the insured, but insurers face financial losses when settlements are paid on fraudulent claims or to parties who are not entitled to payment.
Fraud investigations and prevention focus on preventing those occurrences. Title forensics is a growing area of investigative expertise which has been useful in claims management. By reviewing documents in a property title search and abstract file, an insurer can acquire intelligence which will provide better service to the claimant and minimize instances of making erroneous claims payments.
The Basics
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