The 16th Annual ACE America's Claims Event ended with a bang. The final day of the conference featured an impressive succession of fraud-oriented panels, which made the crowning of this year's Claims Professional of the Year award all the more serendipitous.
On June 29, ACE chairperson and Claims Editor in Chief Christina Bramlet presented Michelle Bergeron with the distinction during a special ceremony, lauding the expert sleuth for her notable strides in fraud deterrence and prevention while at Esurance. Bergeron has become somewhat of a celebrity in the field since being interviewed by The Wall Street Journal and working closely with the NICB and other agencies. In fact, other prominent players in the fight against fraud were present in Vegas, including the NICB's Joseph H. Wehrle Jr.
Fresh off the heels of her acceptance speech, Claims caught up with Michelle about what experiences led to this moment.
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