The insurance industry today “is experiencing a level of business-model disruption that is unprecedented,” says Jamie Yoder, PricewaterhouseCoopers’ (PwC) U.S. insurance advisory practice co-leader.

To deal with this rapid, roiling change, many insurers turn for help to outside consulting firms.

They’re the external information source that insurers value, the ones that get the call when expert business advice is required or when an unbiased perspective is needed before a make-or-break decision.

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