What are some best practices insurance carriers are using to manage the rapidly evolving mobile technologies? PropertyCasualty360.com asked several leading analysts and consultants for their views on what insurance carriers need to do to gain better control of their mobile users—both internal staff and policyholders.
Analysts such as Craig Weber of Celent; Karen Pauli of TowerGroup; Frank Petersmark of X By 2; Gerald Shields of Robert E. Nolan Co.; Mark Breading of Strategy Meets Action; Stephen Applebaum of Aite Group; Kimberly Harris-Ferrante of Gartner; and Ellen Carney of Forrester Research responded with their thoughts on the subject of best practices in mobile technology.
Craig Weber, CEO of Celent
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