When a catastrophe occurs, significantly more focus, oversight, and demands are placed on all parties involved, from medical practitioners and rescue workers to insurance claims professionals and politicians.

For insurers, there is arguably no better time to demonstrate one’s value and commitment to policyholders and the community as a whole. Being able to make good on such a promise hinges upon proper preparation and precise coordination of resources. Conversely, a misstep or seemingly innocuous oversight can yield disastrous results, especially during this time of heightened need and tension.

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