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Controlling Workers’ Compensation costs is a process that needs to start at the very top: Those in the C-suite need to commit themselves to creating a zero-injury culture at their organizations, says Calvin Beyer, head of manufacturing for Zurich North America Commercial’s customer industry segments.

Establishing such an environ-ment—one that focuses on injury prevention and puts a serious, high-level emphasis on not just reducing but eliminating accidents altogether—is a proven approach to keeping claims to a minimum, Beyer adds.

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