Hyland Software believes one of its greatest resources is its community of OnBase professionals.

"Our customers are our partners, and we work in collaboration with them to develop our ECM solution, OnBase," says Ed McQuiston, Hyland's strategic alliances and insurance solutions manager. OnBase earned the RAVE Award for document management.

Customer-driven development at Hyland means creating consistent ways to hear from users and utilize that feedback to evolve OnBase, explains McQuiston.

Recommended For You

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.