Come to learn. Become engaged. Connect. These are the opportunities offered at the 2012 Windstorm Insurance Conference (WIND). The 13th annual event, themed “After the Catastrophe: Education for the Claims Professional,” will be held Jan. 30 through Feb. 2 in Orlando, Fla. Claims Assistant Editor Melissa Stewart spoke with WIND Executive Director Michelle Griffin for a preview of the many offerings available this year, including professional development, continuing education (CE), and networking.
How do you keep WIND fresh and exciting?
Our focus is to provide instruction on topics that are being faced in the field. If our audience wants to know how to handle and properly respond to subtle aspects of a particular topic, then our conference committee finds instructors who have experience in those claims situations. Unlike any other insurance conference or seminar, we have panelists who represent insurer, as well as policyholder viewpoints. It is very informative to learn from ‘the other side.’
In addition, our audience does not want to hear attorneys talk about the law or hear ‘war stories’ from senior claims adjusters. So, we give them new circumstances with explanations about how those new circumstances should be practically applied.
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